Welcome to renaee.com! As the proud owners of this site, Renaee Healthcare Private Limited, we want to ensure that you have a clear understanding of the terms and conditions that govern your use of our platform. By accessing and using the Site, you acknowledge and agree to be bound by the following Terms of Use. These terms act as a legally binding agreement between you and us. Please note that these Terms of Use were recently updated on the 8th of March, 2024, to provide you with the most accurate and relevant information. Thank you for choosing Renaee, and we hope you have a fantastic experience on our platform!

Terms of Sale

This Site offers for sale sanitary pads (Regular Flow(L)240mm, Medium Flow(XL)285mm, Heavy Flow (XXL)350mm and Panty Liners (150mm), Herbal Tea: Asiatica Brew-Nature's Skincare Elixir, Herbal Oil for tightening of the skin, Intimate wash for menopause and UTI.

We reserve the right to refuse service to anyone for any reason at any time.

Warnings:

1. Change your pad every 4-5 hours, even on low flow and spotting days.

2. If you require XXXL pads to manage extremely heavy flow or post-pregnancy flow, Renaee sanitary pads may not be best suited for your flow.

3. If you experience any discomfort or irritation while using a pad, kindly discontinue usage. If irritation persists, consult a doctor.

Warnings for Intimate Wash

1. For external use only. The wash should be applied only to the vulva, which is the external part of the genital region, and not inside the vagina (the canal between the vulva and the cervix).

2. Conduct a patch test on the inner side of the elbow before use.

3. This is not a cure for infections or UTIs. If you notice any signs, consult a medical doctor.

Intellectual Property Rights

Ensuring proper use and respect for our site is important to us. Therefore, we kindly request that you refrain from any form of illegal activity when utilizing the Site. Additionally, please be mindful not to engage in fraudulent or unlawful behavior that could potentially harm the Site. Copying, reproducing, publishing, or distributing any material found on the Site is strictly prohibited. It's important to note that while we strive to provide accurate and comprehensive information, we cannot guarantee the absolute accuracy, completeness, reliability, currency, or error-free nature of the product descriptions or contents on the Site. The products are available on our Site are intended for personal and/or professional use only. It is strictly prohibited to sell or resell any products or samples received from us for commercial purposes. We strongly advise that you carefully review the individual terms and conditions associated with the products. In matters concerning your health or medical condition, including diagnosis and treatment tailored to your specific needs, it is crucial to consult a qualified health provider or physician. Please refrain from disregarding or delaying seeking professional medical advice solely based on information obtained from our Site. Thank you for your understanding and compliance with these guidelines. We prioritize your well-being and aim to provide you with the best possible experience

Privacy Policy

Your privacy is important to us. Please refer to our privacy policy, which governs how we use your information, at renaee.com

Disclaimer of Warranty / Limitation of Liabilities

At our Site, we aim to ensure that all products provided are of the highest quality and readily available for use. However, it is important to note that all products made available on or through the Site are presented on an "As Is" and "As Available" basis without any expressed or implied warranty, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We our affiliates, and their staff do not provide any warranty, expressed or implied, concerning the Site, content quality, accuracy, completeness, and adequacy, or concerning the products provided meeting your specific needs or expectations. While we endeavor to ensure the smooth and uninterrupted operation of the Site and the products available on it, we and our affiliates do not guarantee that the Site will operate uninterruptedly free of viruses or other harmful components. You agree that, except as prohibited by law, we and our affiliates shall not be held liable for any loss or damages resulting from your inability to use the Site or your use of the Site, regardless of whether the damages or losses are direct, consequential, or indirect.

We and our affiliates cannot be held responsible for any incidental, consequential, indirect, or punitive damages that may arise from your access to or use of the Site, as well as the operation or non-operation of the Site. This includes damages or injuries caused by factors such as errors, omissions, interruptions, defects, transmission delays, computer viruses, or line failures. Regardless of the circumstances, our overall liability to you for all losses, damages, and legal causes (be it in contract, tort, negligence, or otherwise) will not exceed the amount, if any, paid by you to access the Site. It is important to emphasize that your acceptance of this limitation of liability is a fundamental condition of this agreement, and you acknowledge that we would not grant access to the Site without your consent to this condition.

We and our affiliates understand the importance of protecting your personal information. Therefore, we do not engage in direct contact with you via phone calls, SMS, email, or any other communication to disclose or verify any personal information such as addresses, emails, passwords, PAN card numbers, bank account details, financial information, or other sensitive personal information. We are not responsible for any losses or damages resulting from the disclosure of such information or when dealing with any such attempts. In the event of inadequate or insufficient information provided on the Site regarding your order details, we and our affiliates may reach out to you, but only to collect the necessary information. It is up to your discretion whether you choose to provide the information or not. Please note that we and our affiliates are not involved in any form of lottery, rewards, lucky draws, or similar programs, and we will not encourage you to participate in such fraudulent activities. If you have responded to any such fraudulent communication, please report it to our customer support team at i[email protected].

Indemnification

By using the Site, you agree to indemnify, defend, and hold us and our respective affiliates, officers, directors, governing board members, employees, and agents harmless from any third-party claims that may arise directly or indirectly from your use of the Site. This includes any liabilities, damages, and expenses, including litigation costs and attorneys' fees.

Termination

All obligations and liabilities incurred by the parties before the date of termination will continue to be in effect and will survive the termination of these terms and conditions. Unless and until either you or we terminate them, these Terms of Use will remain in effect. If you wish to terminate these Terms of Service, you may inform us at any time that you no longer wish to use the Site or when you stop using our site. We reserve the right, at our sole discretion, to terminate these Terms of Use immediately without notice if we suspect that you have failed to comply with any term or provision stated in these Terms of Use, or if we believe that you have failed to comply. You will be responsible for any outstanding payments due up to and including the date of termination. We may also restrict your access to the Website (or any part thereof) if we deem it necessary.

Severability

The provisions contained in this Terms of Use are enforceable independently of each other. If any provision is determined by the competent court to be unenforceable, the other provisions will continue in

Changes to Terms of Use

This Terms of Use is effective as of March 8, 2024, and will remain in effect, except for any future changes to its provisions. Any changes made to the provisions of this Terms of Use will be immediately effective upon being posted on this Site. Please note that we may update our Terms of Use periodically. In such cases, we will adhere to the updated Terms of Use on our website, which will be binding upon you. By continuing to use the Service after we have posted any modifications to the Terms of Use on the Site, you acknowledge and accept the modifications, and agree to abide by the modified Terms of Use. If there are any significant changes made to this Terms of Use, we will notify you through the email address you have provided us, or by prominently displaying a notice on the Site.

Return Policy

For more details about order cancellations and returns, please refer to our Return and Cancellation Policy at www.renaee.com

We appreciate your understanding of these terms and are committed to providing a secure and trustworthy platform for all our users.